Help Center
tbajje Frequently Asked Questions
From opening an account to withdrawing via bKash — find answers to all your questions here in plain English.
Welcome to tbajje. This page organizes the most frequently asked questions from players in Bangladesh into five topic-based sections — Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Security and Responsible Gaming. If you do not find the answer to your question here, our 24/7 live chat support is always by your side.
Complete Guide
Answers to All Questions
Account and Registration
To open an account at tbajje, you need an active mobile number, a unique username and a strong password. The registration process is quick and completed entirely online. Registering with accurate information ensures no issues with account verification or withdrawals later.
tbajje is only for individuals aged 21 and above. People aged 18 or 20 cannot open an account on this platform. We strictly follow an age verification process to ensure responsible gaming.
No, only one account is allowed per mobile number or device. Creating multiple accounts may result in bonus forfeiture and permanent account closure. If you have an issue, contact support.
Click the "Forgot Password?" option on the login page and enter your registered mobile number. An OTP will be sent which you can use to set a new password. If you have trouble with this process, contact tbajje live chat support.
Account verification may be required before making a withdrawal. This may involve submitting a copy of your national ID card or passport. Submitting the correct documents speeds up verification and ensures no issues with withdrawals.
Deposits and Withdrawals
Deposits to tbajje via bKash are usually instant or completed within a few minutes. Sharing the transaction ID with support after sending money speeds up the credit. The minimum deposit amount is ৳500.
Yes, withdrawals from tbajje can be made via Nagad. Withdrawal processing is usually completed within 15 minutes to 2 hours. The minimum withdrawal amount is ৳500. Having a verified account makes the process smoother.
At tbajje, the minimum deposit amount across all payment methods is ৳500 and the minimum withdrawal amount is also ৳500. This applies to all methods — bKash, Nagad, Rocket and Upay.
Yes, tbajje supports both deposits and withdrawals via Rocket and Upay. On the payment page, select your preferred method and follow the instructions. Live chat support will assist with any issues.
tbajje itself does not charge any additional processing fees. However, your mobile banking provider (bKash, Nagad, Rocket, Upay) may apply their own service charges. Check the relevant app for charges before making a transaction.
Withdrawals are usually completed within 15 minutes to 2 hours. If you still have not received the money after this time, contact tbajje live chat support with the transaction ID. Our team will investigate the matter quickly and provide a resolution.
Games and Rules
To bet on BPL or any cricket match, first deposit money into your account, then go to the cricket section and select your preferred match. You can place bets on various markets including match winner, toss, total runs or wickets. In live betting, odds continue to change while the match is in progress.
tbajje offers slot games from various leading providers including PG Soft, Pragmatic Play and JILI. There is a wide collection ranging from classic slots to Megaways and bonus-buy slots. There may be an option to try any slot in demo mode without placing real bets.
RTP or Return to Player is the long-term statistical reward rate of a game. For example, a 96% RTP means an average of 96 out of every 100 in bets is returned as winnings. This is an average figure — results in any single session may vary. High RTP games generally offer better value over the long term.
Yes, tbajje's live casino section offers live dealer games from Evolution Gaming and Ezugi. You can play live blackjack, roulette, baccarat and many more games with real dealers. These games are streamed directly from a studio.
Absolutely. tbajje is fully mobile-friendly. You can access tbajje.cam directly from the browser on any Android or iOS device and play all games. A full experience is possible without downloading any separate app.
All games at tbajje are sourced from reputable software providers who have their random number generators (RNG) tested by third parties. Ensuring fair play is part of our commitment. The platform uses SSL encryption to keep all data secure.
Bonuses and Promotions
New members at tbajje receive a 150% bonus on their first deposit, up to ৳15,000. For example, depositing ৳1,000 gives a ৳1,500 bonus and the total balance becomes ৳2,500. To receive the bonus, create an account and make your first deposit — the bonus is added automatically.
A wagering requirement is the minimum amount you need to wager before a bonus can be withdrawn. tbajje's welcome bonus has a wagering requirement of 20 times. That means if you receive a ৳1,500 bonus, you need to place bets worth ৳30,000 before withdrawing.
tbajje's VIP program has three tiers — Bronze, Silver and Gold. You can advance to a higher tier automatically through regular play. Bronze offers up to 0.5% weekly cashback, Silver up to 1.0% and Gold up to 1.5%.
tbajje VIP members receive cashback on a weekly basis. A set percentage of your weekly net losses is automatically credited to your account according to your VIP tier. Contact support to ask about the cashback amount and timing.
Bonus terms and conditions may apply to specific games or game categories. Generally, slot games contribute the most towards bonuses, while live casino or sports betting may contribute less. It is a good idea to read the relevant terms and conditions before claiming a bonus.
Security and Responsible Gaming
Yes, tbajje uses SSL encryption technology to keep all information secure. Your personal and financial information is not shared with third parties. For more details, read our privacy policy page.
tbajje provides responsible gaming tools. You can request to set daily, weekly or monthly deposit limits through support. Use this feature to keep yourself in control.
Yes, if you feel that gambling is becoming harmful to you, you can request self-exclusion via live chat or email. It is possible to deactivate the account for a set period or permanently. Responsible gaming is our highest priority.
If you feel that gambling is affecting your daily life or financial situation, visit tbajje's responsible gaming page and talk to us via live chat. Gaming is always for entertainment — never as a way to solve problems.
tbajje strictly follows a 21+ policy. If a child or teenager in your household uses your device, enable parental controls on the browser and keep your login details secure. If you notice any suspicious activity, notify support immediately.
tbajje's support team provides assistance in Bengali 24 hours a day, 7 days a week via live chat. To contact by email, write to [email protected]. Our team is ready to resolve your issue as quickly as possible.
Still have questions? Contact Support
Our Bengali-speaking support team is by your side 24 hours a day. Talk directly on live chat — get a fast and easy resolution.
Log In to tbajjeLive Chat Support: Available 24/7 in Bengali
Email: [email protected]
Withdrawal Time: 15 minutes to 2 hours
Minimum Deposit: ৳500