tbajje's Privacy Policy
Protecting your personal information is our highest priority. Learn in detail here how tbajje collects, uses, and protects your data.
Introduction and General Information
tbajje is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how tbajje collects your personal information, how it is used, where it is stored, and how it is kept secure.
By using our website tbajje.cam, you are considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.
We regularly review this privacy policy and update it as needed. We will endeavor to notify our registered users by email of any significant changes.
Important: This platform is for users aged 21 and above only. We do not knowingly collect or process the information of any minor.
What Information We Collect
tbajje collects various types of information for different purposes. Below is a description of the types of information we collect:
2.1 Registration Information
When you create an account on tbajje, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number
- Preferred username and password
2.2 Financial Transaction Information
For deposit and withdrawal processing, we may collect the following information:
- bKash, Nagad, Rocket, or Upay number (for completing transactions)
- Transaction amount, date, and time
- Transaction reference ID
2.3 Identity Verification Information
As part of our verification process, in certain circumstances we may request the following documents:
- National ID (NID) or passport copy
- Proof of address documents (utility bill, bank statement)
2.4 Automatically Collected Information
The following information may be collected automatically while you use our platform:
- IP address and device type
- Browser type and language settings
- Pages visited and browsing duration
- Cookie and session data (see details below)
- Date and time of access
Purpose of Data Use
tbajje uses the information collected from you only for the following legitimate purposes:
3.1 Service Delivery and Account Management
We use your information to create and manage your account, process deposits and withdrawals, maintain gaming history, and manage bonuses and promotions. This is part of our core service.
3.2 Identity and Age Verification
Only adults aged 21 and above are permitted on our platform. For this reason, we verify age at registration and may request additional documents for identity verification when necessary.
3.3 Security and Fraud Prevention
To keep your account and financial transactions secure, we monitor suspicious activity and take necessary action. This is essential for the protection of all our users.
3.4 Customer Support
When you contact our support team, we use the necessary information to properly understand and resolve your issue.
3.5 Responsible Gaming
We monitor the gaming habits of our users to identify problematic gambling behavior and provide assistance when needed. This is part of our responsible gaming policy.
3.6 Technical Improvement
Automatically collected information is analyzed to improve the performance, security, and user experience of our platform.
Data Storage and Security
tbajje applies industry-standard security measures to protect your information. We use SSL encryption technology, which keeps all data exchanged between you and our servers secure.
4.1 Security Measures
- SSL/TLS Encryption: All data transmissions are encrypted
- Password Hashing: Your password is never stored in plain text
- Access Control: Only authorized staff can access sensitive information
- Security Audits: Regular security reviews are conducted
- Firewall Protection: Advanced firewalls are used to prevent unauthorized access
4.2 Data Retention Period
We retain your information only for as long as it is needed to provide our services or to meet legal obligations. Even after an account is closed, financial transaction records may be retained for a legally specified period.
Please Note: No method of transmitting information over the internet is 100% secure. We strive to ensure the highest level of security, but cannot guarantee complete security.
Sharing Information with Third Parties
tbajje does not sell, rent, or share your personal information with third parties for marketing purposes. However, sharing information may be necessary in certain circumstances:
5.1 Service Providers
We work with third-party service providers for payment processing, technical infrastructure, and customer support. These partners receive only the information necessary to perform their specific tasks and are required to comply with our privacy standards.
5.2 Payment Processing
Our payment methods — bKash, Nagad, Rocket, and Upay — are governed by their own privacy policies. Necessary information is shared with these services to complete financial transactions.
5.3 Legal Obligations
If legally required — such as in response to a court order, government investigation, or valid request from a law enforcement agency — we may provide the necessary information. In such cases, we always operate within the bounds of the law.
5.4 Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will notify users in advance.
Cookie Policy
Cookies are small text files stored on your device when you visit our website. tbajje uses several types of cookies:
6.1 Essential Cookies
These cookies are necessary for the basic functionality of the platform. They maintain your login session and keep security features active. Disabling these cookies will prevent the website from functioning properly.
6.2 Functional Cookies
These cookies remember your preferences — such as language preference — and provide a personalized experience.
6.3 Analytics Cookies
We use analytics cookies to understand how users interact with our platform. This information is collected anonymously and is used to improve the service.
6.4 Cookie Controls
You can manage cookies from your browser settings. However, disabling certain cookies may cause some features of the website to not work properly.
Your Rights
As a user of tbajje, you have the following rights regarding your own information:
7.1 Right to Access
You can contact us at any time to find out what information we have collected and stored about you.
7.2 Right to Rectification
If any information in your profile is incorrect or incomplete, you can request that it be corrected.
7.3 Right to Request Deletion
In certain circumstances, you can request that your personal information be deleted. However, due to legal obligations, some information may be required to be retained for a specified period.
7.4 Right to Restrict Processing
In certain circumstances, you can request that the processing of your information be restricted.
7.5 Right to Close Your Account
You can contact our support team at any time to request that your account be closed.
To exercise any of these rights, please contact our support team via live chat or email.
Protection of Minors' Privacy
tbajje is always committed to protecting the privacy of minors. Our platform is for users aged 21 and above only, and we do not knowingly collect the personal information of any minor.
Age verification is mandatory at registration. If we become aware that a minor is using our platform, their account and associated information will be deleted immediately.
If you believe a minor is using our service, please notify our support team immediately.
Third-Party Website Links
Our platform may contain links to third-party websites. These websites have their own privacy policies and are outside our control. We are not responsible for the privacy practices of third-party sites.
When you visit a third-party site, you are advised to read their privacy policy.
Policy Changes and Updates
tbajje may change or update this privacy policy from time to time. For any significant changes, we will take the following steps:
- The updated policy will be published on this page
- The "Last Updated" date at the top of the page will be changed
- Registered users will be notified by email of important changes
Continued use of our platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.
Contact Us
For any questions, concerns, or requests regarding this privacy policy, you can contact us:
Support in Bengali is available 24/7 via live chat
[email protected]
Seven days a week, twenty-four hours a day — Bangladesh Standard Time (BST, UTC+6)
If you have any privacy-related complaint, we will review it properly and endeavor to respond within seven business days.