Safe Gaming Policy

tbajje Responsible Gaming — Your Protection is Our Priority

tbajje believes gaming should be for entertainment — not a source of stress or financial harm. Our responsible gaming tools keep you in control at all times.

Our Commitment

Why We Care About Responsible Gaming

tbajje is committed to creating a safe, transparent, and enjoyable gaming environment for players in Bangladesh. We believe online casino and betting should be purely for entertainment — it should never be a source of financial burden or mental stress.

Responsible gaming means you know how much time and money you are spending and you enjoy it within those limits. Our platform offers deposit limits, time-out, self-exclusion, and various other protective tools to keep you on the right track at all times.

On this page we have laid out in detail all the important information, tools, and support options related to responsible gaming. If you or someone you know feels that gaming is getting out of control, contact us right away — our support team is available 7 days a week, 24 hours a day.

⚠️ Important: tbajje is strictly for people aged 21 and above only. Access by minors is strictly prohibited. Please keep younger members of your family away from online casinos.

Protective Tools

Our Tools for Your Safety

To keep your gaming experience at tbajje safe and controlled, we provide several powerful tools.

Deposit Limits

Set a Deposit Limit

You can restrict how much you deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. A waiting period applies before any limit can be increased.

Time Control

Time-Out Feature

If you feel you need a short break, activate the time-out feature. This lets you temporarily suspend your account for anywhere from 24 hours up to 30 days. You will not be able to log in until the set period has ended.

Permanent Protection

Self-Exclusion

If you want a long break or to permanently close your account, use the self-exclusion option. It is possible to lock your account for six months to five years, or permanently. During this period you will not receive any promotional messages from tbajje either.

Gaming History

Activity Review

You can review your betting history, deposit amounts, and gaming time at any point by going to your profile. This transparent history helps you understand your own habits and make changes if needed.

Support

24/7 Bangla Support

Our support team is available 7 days a week, 24 hours a day via live chat in Bengali. Contact us right away for any gaming-related concerns or questions.

Family Protection

Minor Protection

tbajje strictly enforces the 21+ age requirement. Use parental control software on your devices to protect younger members of your family. Always keep your password and account information private.

Warning Signs

How to Tell There Is a Problem

Gaming problems are not always obvious — they build up gradually. It is important to stay alert if the following signs appear. If you notice these signs in yourself or a loved one, seek help right away.

  • You are depositing beyond your budget and placing larger bets to try to recover losses.
  • You are having trouble stopping, even when you want to stop.
  • You are lying about gaming or hiding it from family and friends.
  • You are spending money set aside for your family on gaming — from rent, bills, or savings.
  • You feel irritable, anxious, or depressed when you cannot game.
  • Gaming is having a negative effect on your sleep, work, or family relationships.
  • You are playing with borrowed money or taking on debt, and placing bigger bets in the hope of winning.
Self-Check

Ask Yourself

Ask yourself these questions from time to time. Answering honestly will help you see where your gaming habits stand.

  • Am I spending more time or money on gaming than I planned?
  • Am I playing more the next day to recover losses?
  • Does taking a break from gaming feel difficult for me?
  • Is gaming affecting my work, family, or friendships?
  • Am I hiding anything about my gaming from the people close to me?

If the answer to any of the above questions is "yes", contact us today via live chat or send an email to [email protected]. Our Bengali-speaking support team will help you without judgment.

How-To Guide

How to Set Up Safety Tools

Setting up the safety tools on your tbajje account is simple — just a few steps.

  • 1

    Log In to Your Account

    Log in to your tbajje account. Click on your profile icon in the top right corner.

  • 2

    Go to the "Responsible Gaming" Section

    From the profile menu, select the "Responsible Gaming" option. All the protection tools are available together in one place here.

  • 3

    Set a Deposit Limit

    Set the maximum deposit amount for each day, week, or month. Lowering a limit is instant, but you will need to wait a set period before increasing one.

  • 4

    Activate a Time-Out if Needed

    If you want to take a temporary break, set a time-out from 24 hours to 30 days. Your account will remain inactive automatically until the set period is over.

  • 5

    Self-Exclusion for Long-Term Protection

    If you want to close your account for an extended period or permanently, fill out the self-exclusion form. The support team will complete the process according to your request.

  • 6

    Contact Us Directly If You Need Help

    For any issues, contact us via live chat or email at [email protected]. Our team will assist you with complete confidentiality.

Age Verification

21+ Age Confirmation

tbajje strictly serves only players aged 21 and above. The age verification process must be completed at registration. If there is any suspicion that an account is being operated by a minor, we will suspend it immediately and it will not be reactivated without verification.

If there are children or teenagers in your household, keep tbajje login details away from their devices. Disable the password save option in browsers and always log out of your account.

For ages 21 and above only
Responsible Gaming Policy

Guidelines for Healthy Gaming Habits

  • Always view gaming as entertainment — not as a source of income.
  • Never spend more than your pre-set budget.
  • Do not play when you are tired, under stress, or under the influence of alcohol.
  • Avoid continuing to play in an attempt to recover losses.
  • Take regular breaks — do not play for long stretches without stopping.
  • Spend time with family, friends, and loved ones — gaming is a part of life, not your whole life.
  • If you have concerns, seek help right away — take action today, do not wait.
Support

Contact Us

The tbajje support team is always ready to help ensure responsible gaming. We will assist you with complete confidentiality.

24/7 Live Chat

Our live chat support is available in Bengali 7 days a week, 24 hours a day. Talk to us about any gaming-related concerns or issues — we will listen and help.

Email Support

For detailed responsible gaming requests or self-exclusion, email us at: [email protected] — we will respond quickly and keep your information completely confidential.

Frequently Asked Questions

Questions and Answers on Responsible Gaming

Log in to your profile and go to the "Responsible Gaming" section. There you will find all the tools including deposit limits, time-out, and self-exclusion. If you need assistance, contact us via live chat or at [email protected].

After activating self-exclusion, any balance remaining in your account will still be withdrawable. Contact our support team to process the withdrawal and they will guide you through the steps. No new deposits will be accepted while self-exclusion is active.

Decreasing a deposit limit takes effect immediately. However, increasing a limit is subject to a mandatory reflection period — this ensures you have had enough time to think through the decision. This delay is intentional and exists to protect you.

A time-out is a temporary break — from 24 hours up to 30 days. Once the set period ends, you can use your account again automatically. Self-exclusion is a long-term or permanent solution — from six months to five years, or permanently. Self-exclusion is more suitable for those experiencing gaming problems.

Yes, tbajje strictly verifies age. Identity verification may be required at registration and withdrawal. If there is any suspicion that an account is being used by someone under 21, we will investigate it immediately and suspend it if necessary.

Change your password immediately and log out of all devices. Notify us via live chat or at [email protected] — we will help secure your account. We also recommend activating parental controls on your devices.

Enjoy Safely — Welcome to tbajje

Play responsibly and enjoy tbajje's cricket betting, slots, and casino games. Get the best experience while staying within your limits.